We respect your privacy and are committed to protecting your personal information. By registering in the Villa Diana Hotel Booking System, you agree that we may collect, use, and store your personal data such as your name, email address, phone number, and address for the following purposes: • Account registration and verification • Booking management • Communication regarding reservations • System security and fraud prevention Your information will not be shared with third parties without your consent and will be protected in accordance with Republic Act No. 10173 (Data Privacy Act of 2012). By continuing, you confirm that you understand and agree to this policy.

HOTEL TERMS & CONDITIONS PLEASE BE REMINDED THAT THESE CONDITIONS APPLY TO ALL GUESTS OF THE HOTEL. 1. BOOKINGS Guests may book in advance or on arrival. Rooms are subject to availability and the hotel reserves the right to refuse booking for good reason. Although payment is generally on departure, guests may be required to provide a deposit on booking or arrival. 2. CHECK-IN AND CHECK-OUT RULES Guests may check in anytime from 2:00 PM on the day of arrival. If the guest has not checked in by 4:00 PM, the hotel reserves the right to release the room unless the guest has notified the hotel of late arrival. Rooms are held for the entire day of arrival. On departure, guests must vacate their rooms and check-out no later than 12:00 PM. Failure to do so will entitle the hotel to charge for an additional night. 3. CHARGES Charges are at the hotel’s current room rates available upon request. Pricelists for additional items, such as restaurant meals and room service, are on display at relevant locations and available on request. The hotel reserves the right to charge guests for any damage caused to any of the hotel’s property (including furniture and fixtures). Rooms are allowed a maximum of 2 persons per room. Visitors of guests are allowed until 10:00 PM. After this time, they will be asked to register and will be charged ₱350 per person. 4. PAYMENT Guests must pay all outstanding charges on departure. The hotel reserves the right to hold any guest who refuses to give payment for services acquired. 5. CANCELLATION For cancellation of pre-paid bookings, a refund will be given for the fully paid reservations. Deposits will not be returned for cancelled reservations. 6. RIGHT OF REFUSAL The hotel reserves the right to refuse a guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of alcohol or drugs, unsuitably dressed, or behaving in a threatening, abusive, or otherwise unacceptable manner. 7. DISTURBANCE The hotel reserves the right to require a guest to leave if he/she is causing disturbance, annoying other guests or hotel staff, or behaving in an unacceptable manner. 8. HOTEL RULES Guests shall comply with all reasonable rules and procedures in effect at the hotel, including but not limited to health and security procedures and statutory registration requirements. Guests shall not bring their own food or drink into the hotel for consumption on the premises. Animals are not allowed in the rooms. Children under the age of 14 must be supervised by adult guests at all times. 9. LIABILITY The hotel shall not be liable to guests for any loss or damage to property caused by misconduct or negligence of a guest, an act of God, or where the guest remains in exclusive charge of the property concerned. The hotel shall not be liable for any failure or delay in performing obligations due to causes beyond its control, including war, riot, natural disaster, epidemic, bad weather, terrorist activity, government or regulatory action, industrial dispute, failure of power, or other similar events. The hotel is not liable for any loss or damage caused to a guest’s vehicle, unless caused by the hotel’s willful misconduct. Guests will be liable for any loss, damage, or personal injury they may cause at the hotel.